How does it work?

Like magic…


You can submit invoices for processing in one of 3x ways:


Via the Receipt Bank app

Simply snap a picture of the slip from the business credit card purchase using the Receipt Bank app. The rest is taken care of. Just download the app for Android or Apple, and start snapping those slips.


Via email

Most invoices are already received via email, simply forward it to an email address that we will provide to you. The rest is taken care of.

Acker & Maloney would have send an email with your unique email address. It would be something like


Bulk upload

On the Receipt Bank website, you can upload scanned copies of invoices and slips, one at a time or a thousand.




You can login to Receipt Bank by following this link:


Acker & Maloney would have sent you an email with your username and a temporary password (you would be asked to change this on login)


Review your Invoices and slips that has been submitted - once happy... just click PUBLISH! as easy as that.



See here how easy it is to submit and review your submissions, and remember we are also here to help if you get stuck:

Learn about Xero...









1. DO Make sure the image is clear


We can’t process the receipt unless all the detail on it is clearly visible.

Check that the image is clear before you click on the bottom bar to submit it for processing!!


If you can’t see the details, neither can Receipt Bank or your bookkeeper!










2. DO Submit one document at a time


Each receipt is a single transaction in Receipt Bank so submit one transaction at a time please!

Submissions with multiple receipts will get stuck in Receipt Bank and will need to be manually removed and processed.











3. DO submit receipts and credit card slips together


In this case – DO submit two documents together as both of these documents relate to one single transaction.

If you have multiple cards then this will help match the payment to the card or account from which it was paid.












4. DO make sure to submit the VAT receipt or invoice


If you are VAT registered then you can only claim the VAT back on the spend if you have the VAT receipt showing the Vat number.

This is a credit card slip not a VAT receipt so you can’t prove that the spend was business related – it could have been for anything, and you can’t prove that you paid any VAT on the spend.


Orders are also not VAT receipts. They may provide sufficient evidence of a business spend, but they don’t provide enough evidence to be able to reclaim the VAT.


Always ask the supplier for the VAT receipt or invoice. Ask at the time of purchase when the transaction is fresh in your mind, and your suppliers.





5. DO get a VAT receipt from big stores


If you make business purchases from stores like Pick 'n Pay, Spar or Checkers for example – you’ll notice that the VAT number is often on the back of the till receipt.

The items starred on the receipt will be VAT inclusive so that will help you identify the VAT-able items on the receipt.


You can also take your receipt to Customer Services and ask them to provide a proper VAT receipt. The Customer Services Agent will make the VAT receipt out to the company which ticks all SARS boxes and clearly shows the company VAT number and your company name.


If there are no starred items on your receipt – say you are buying milk or coffee for the office, then there is no VAT to recover you just need the detailed store receipt to evidence the spend in your accounts.



6. DO add notes and instructions!


Sometimes mistakes happen – you went out without your personal card and put a personal spend on your business card.

Add notes for your bookkeeper (or yourself later!) if you think they would help.












7. DO add notes if you want a spend recharged to a client or project


There are some spends you may have incurred on behalf of a client. You can add a note and tag the client that you want the spend recharged to.











8. DO keep detailed records of subsistence and entertainment


There are different tax rules for each. SARS will expect you to keep detailed records of any subsistence or entertainment spend to ensure you have accounted for it correctly in your accounts and tax returns:


Subsistence – feeding yourself or staff when you are working away from the office is allowed in your business tax return and you can reclaim the VAT element


Business Entertainment – is disallowed in your business tax return and you can’t recover the VAT on the spend.


9. DO keep your records in order


If you are ‘out and about’ frequently in your business, you can still keep good records. Keep your receipts in a plastic envelope wallet or a separate pocket in your purse or wallet. You can write short notes on the receipt itself to remind yourself or tell your bookkeeper who you met, when where and why, or what the expense was for.


Snap the receipt on the go

If you are certain the image is clear – then you can throw away the receipt. If you would rather keep it until reconciled – fold it in half. tear if down the middle and this is a simple reminder that this one has already been submitted to Receipt Bank and does not need to be done again.



10. DO strike out any personal spends on the receipt


If you are standing at the checkout with business and personal spends – try to put them through separately and get a separate VAT receipt for business expenses and personal expenses.

If you did make a personal spend on a business card – score it out. These can be offset against your expenses account or  repaid later.











11. An an extra bonus! DO use the Multiple snap option


If you have a big pile of receipts to add, then you can use the multiple image feature to snap and submit multiple pages.


Snap. snap, snap and submit.








So there we have 10+ top tips for getting the best out of the Receipt Bank App – if you have any tips to add, please do let us know!

10 Top Tips for using the Receipt Bank App


Receipt Bank is a brilliant time-saving and cost-cutting add-on to Xero. If you don’t use it already – then take a look at our introduction to Receipt Bank.


If you do use Receipt Bank – here are some top tips on how to be a Productivity Ninja with the Receipt Bank App.

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